ClickSend Templates in Salesforce to include merge fields
S
Salesforce
Currently we can personalise messages with placeholders (i.e. merge fields) when creating templates in ClickSend as per https://help.clicksend.com/article/6hwhn5chjn-how-to-personalise-messages-with-placeholders. We have created the respective templates in Salesforce to be able to send the SMS from there, however, they are not merged fields in Salesforce. Can they please be updated to merged fields so the SMS can be sent without having to edit each time.
Jessa Cortes
Thank you for submitting your request. We'll check the feasibility