Feature Requests

Please, provide an option for adding mobile number specific for each subaccounts

When exporting SMS Campaign History, if it would include all the columns that were imported and "column matched" when importing "contacts" that would be amazing. Currently i am having to manually compare the History export with the Contacts export. Such a pain that it didn't export the custom fields.

It would be great if we could get dedicated (inbound) mobile numbers, that can automatically send any received text messages (including from other virtual numbers) to a chosen email so information can be accessed without having the need to pass the phone around or have everyone log in. So in short inbound mobile -> Sends text body to chosen email address.

Example: Mexico only allows the use of 'Shared Number', and we'd like the number to always be the same. Even if that meant purchasing a dedicated number for any country we're looking to send to.

I want to restrict the limit for auto recharge for day or week with maximum usage. Also restrict the couple of country code to be used.

In SMS history, export file with results, could please add into csv export these 2 fields "Status Text" and "Carrier". So far CSV export only contains "Error text" "Unknown error" which us useless to troubleshoot. Thanks

Just before sending the SMS there is the preview and confirm. The total due adds up to more than to the cost per SMS because of the wire fee cost. Since you have no control over it, it would be wise to put it in there so people understand the discrepancy.

We send out similar texts across our events so it would be nice to be able to duplicate and edit.

Hi. I have noticed that inside sms>messenger>compose a message, their is no real usable space to write a message. It only allows 1 line and you cannot see your message. It makes the messenger area almost useless and its important. Can this be fixed please?

Re Email-SMS: I created an Inbound Rule to forward customer SMS messages to my Email. However, if a customer texts; "order 5 yards brown mulch" to my number, the resulting Email I get is like as follows, and includes the previous correspondence ... You've received a reply from George Baghdady: order 5 yards brown mulch ________________________________________ Original Message on Sun, Jun 8, 2025 3:28 PM: Our apologies. This is a DO NOT REPLY address. Please call (203) 268-2148 for assistance. Thank You! — ClickSend.com It would be nice to have a setting whereby I can prevent the previous communication from being included in the email that results from customer's text when they reply to my number