placeholders in quick sms
complete
C
Charlie
complete
R
Regine
This would also be really useful for me as well! Any word on when this change will be applied? It was marked as planned back in 2017 but its 2021 and it still hasnt been addressed!
T
Tanya
I also have a use case where I need to send individual SMS through the Quick SMS feature because I'm following up with different customers throughout the day on their orders. It would be very helpful if I could use a placeholder in my templates for personalization.
D
David
Please add a placeholder for Quick SMS! Doesn't make sense we can use a template with Quick SMS but not the placeholder feature.
J
James
It been over a year and this feature hasnt been added? It shows as an Option when sending Quick SMS but I'm told it doesnt work even when using a Contact list. It seems this would be a much appreciated and used feature.
J
Jemaya
Merged in a post:
Adding custom fields to a single contact or few from a contact list.
T
The
I was trying to to add custom field in a message for some contacts from a list but it didn't work as custom field only works to a contact list instead of for some of many contacts from a list. Can you please workout on this.
Thank you
J
Jemaya
Merged in a post:
PROBLEM with Placeholders
K
Krystal
I sent a quick sms to a client using a template I had already created. When I sent the message, I noticed that the placeholder did not work. I reached out to support and was told that the placeholders only work when sending to a contact list or campaign. What if I only need to send to one person from the contacts list and not everyone in that list? I would still like to be able to address my clients by their names. I don't like the all or nothing when it comes to placeholders. Can you please fix this so we can send quick sms messages with placeholders
C
Christen
Can you please look at this feature- to include placeholders like first name/ last name in quick sms? This is a really important feature for my company
R
Ray
Very surprised this doesn't work already.
C
Cael
Yes, as a busy practitioner sending individual confirmations of appointments - this would be very helpful for me. Please do!
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