Time Restricted Calls | Voters

Time Restricted Calls

Dan

Hi,
We have a team of call out engineers supporting our sites out of hours.
I would like the ability to ONLY send out alerts (email to voice) during out of hours periods (eg 5pm to 6am).
During normal hours I don't need the alerts sending as there are people on the sites.

February 18, 2021

Canny AI

Merged in a post:

Scheduling of phonecalls outside of business hours only

Filip

Hello,
I would like to create a feature request for email voice to be possible to schedule it for particular hours of the day.
We are receiving email notifications from our monitoring system. In the system it can be set to which email address is the email sent, however we would need to be called only outside of BH let's say 18.00-07:00 the next day. As in the BH our agents are working between 7:00-18:00. So if email is sent after this time only than initiate the call. 
Thank you

July 22, 2024