Summary

Please enhance the inbound rules engine by allowing administrators to match on the sender’s (reply) mobile number in addition to existing match types.

Requested Enhancement

When creating or editing an Inbound Rule, add a new Match For option:

Match For: Reply Mobile Number

This would allow specific phone numbers belonging to designated team members or stakeholders to be recognized automatically. When a matching message is received, the system should route that message to a specific contact list (or other configured action).

Example Use Case

Certain authorized members need the ability to text into the system to update or trigger communication workflows intended only for a specific contact group. By matching their mobile number, we can ensure their inbound messages always route correctly and securely to the intended contact list.