Admin dashboard shows total sms of all subaccounts | Voters

Admin dashboard shows total sms of all subaccounts

Jun

It would be useful if main account's dashboard shows total sms usage of all subaccounts, and a pie chart of usage from each subaccount.

February 28, 2019

Autopilot

Merged in a post:

Fix the dashboard so that it can be viewed at account/toll free number level and not just a user/sub-account level

Heidi

The account admin should be able to see all of the activity from the account/toll free number in the dashboard. Right now on the dashboard I can only see my activity but not other users. I need to see the volume at a summary level, it really doesn't matter who is sending the messages. I can see their SMS campaign volumes on the campaign page but then I have to add up all the campaigns for a total. It makes no sense. There is a similar request that has been submitted by someone else that I can see below. This is a major miss and should be a priority for feature enhancements.

July 22, 2024

Chris

https://dashboard.clicksend.com/#/feature-request/p/admin-dashboard-to-show-sub-account-dashboards seems to be a similar same feature request which ClickSend have marked "planned"

Nelson

It would be great to aggregate these in any way when viewing from the main account - separate lines in the chart, stacked etc. If you use subaccounts to separate usage, the main account shows "no usage" which is very confusing UX. Thanks!