Allow Multiple Criteria on inbound SMS rules | Voters

Allow Multiple Criteria on inbound SMS rules

Chris

Please allow me to select multiple keywords to exclude from a reply message or allow me to add multiple line of criteria for a single rule to trigger.

I am unable to construct a reply tree to disseminate information to my crew without everyone seeing the 'welcome' message with every reply

July 15, 2023

Adelaine

Not sure if my use case is the same but we have 3 rules for Opting out.

Auto reply
Webhook url
Opt out in ClickSend contact list

Would like to be able to apply multiple search terms for the inbound rules e.g. stop, unsubscribe - multiple keywrods which can be applied to the same 3 rules instead of having to create 6 rules (3 for STOP, 3 for UNSUBSCRIBE)

Aasun

YES PLEASE.

When creating inbound rules, I can only match 1 pattern at a time. I already have individual rules for sms that contain of "stop", "start", "help". I want to set up an auto-reply rule for any inbound messages that do not contain either "Stop", "Start", or "Help" so I can set up a generic auto-reply.. I currently don't have that capability.

Chris

This would be a fantastic feature to add. My business could use a working auto reply service