Delete fax history | Voters

Delete fax history

Stephen

Please allow the uploaded file to be faxed to be removed manually, or enable more fine-grained retention policies. Faxes can contain sensitive information and a long storage period is risky.

May 15, 2023

Joel - Product Manager

Merged in a post:

Delete Stored Faxes

Daniel

I receive faxes from health providers. Ideally (due to privacy/information security etc) faxes would be emailed to us and then deleted from Clicksend servers within a couple of days (rather than 4 months). Would this be possible? Thanks for your time!

August 26, 2025

Canny AI

Merged in a post:

Deleting faxes

Dan

Add an API endpoint for deleting a single fax. Background: We receive sensitive information by fax via ClickSend. Currently ClickSend stores faxes for 4 months before deleting them. We would be seriously affected if ClickSend were to suffer from a data breach that leaked these faxes (unlikely of course, but possible). We need an API to delete faxes from ClickSend as soon as we have ingested them into our own system. Just a single DELETE endpoint that allows for deleting a single fax would be sufficient. This would significantly improve our security posture (and ClickSend's). Thanks!

July 22, 2024

Dan

We would also really appreciate if our fax history could be deleted more regularly than every 4 months. Even just a one-off bulk deletion would be appreciated.