Problem Overview:

As an agency owner managing multiple client subaccounts, I am facing a major friction point during onboarding. Currently, I have to set a temporary password for my clients, which is insecure and unprofessional. Furthermore, the "Change Password" option in the dashboard often glitches or vanishes, forcing clients to use the "Forgot Password" flow just to set their own credentials.

The Best Solution (Feature Request):

The most effective fix would be an "Invite User" flow or a "Force Password Reset on First Login" feature.

• When I create a subaccount, the system should automatically send an invitation email to the client.

• The client should be prompted to set their own secure password during their very first login attempt.

• This removes the need for me (the agency owner) to ever see, handle, or communicate temporary passwords.

Why this is important:

This would ensure a seamless and secure onboarding experience. It eliminates the current technical glitches with the "Change Password" button and provides the professional standard that agency clients expect. It saves time for both the agency owner and the ClickSend support team by reducing password-related inquiries.