If a feature could be introduced to log each SMS sent via the APIs and display it on the dashboard—along with an option to automatically forward those messages to a verified email address—it would be extremely valuable for two key use cases:

Fallback for Customers: In cases where a customer is traveling and unable to receive SMS, this would serve as a reliable backup method for OTP delivery.

Security Automation: We could set up automated alerts to notify the SOC team of any suspicious activity. Since we maintain customer phone numbers in our CRM and can monitor customer locations using our cybersecurity tools, any mismatch could trigger an alert, allowing the SOC team to proactively block the request.

I hope this makes sense—thank you!