Unified SMS Display in Messenger Interface
R
Randolph
Add a feature to the SMS Messenger interface in ClickSend that displays all SMS communications, regardless of whether they were sent via Quick Send, the Messenger, or even email-to-SMS. This ensures a unified view of all SMS activity in one place, making it easy to track and manage all SMS interactions with contacts.
Key Benefit: Streamlines communication by allowing users to see all sent and received SMS messages in one central interface.
Joel Tan - Product Manager
Merged in a post:
SMS reply appearing in Messenger even if the outbound SMS was sent from an automation step (ActiveCampaign)
O
Oscar
At the moment, SMSs sent from an automation step are not shown in messenger.
However, if anybody replies, it makes sense to have the reply in messenger.
I tried to set up an "inbound rule" for this but it does not work.