Use Alpha Tag in the mobile App iOS | Voters

Use Alpha Tag in the mobile App iOS

Diane

An Alpha Tag has been set up using the browser version of ClickSend, but in the mobile App, I want to be able to use the same Alpha Tag to send SMS.

August 18, 2025

Nikki

You can do this, but it's not intuitive.
When you go to send an SMS, tap the From field then select 'Your Business Name'. Enter the Alpha Tag.
I have tested this. I checked with ClickSend today and unfortunately there is no way to view Alpha Tags in the app, only from the browser.