We're a private pregnancy scan clinic in the UK and text our past clients with offers using Quick SMS to a contact list with From = Smart Senders. When we send with Send Time = Now, messages go out from our branded RCS sender with our logo and business name. When we schedule the exact same message with Send Time = Later, it goes out as standard SMS from random shared numbers (e.g. +44 7908 6616xx) with no logo or name. Support confirmed scheduled sends can't use RCS at the moment.

Clients don't recognise a random number, so scheduled campaigns look like spam and we believe they cost us bookings. It also means someone has to be at a computer to press Send at the best time (e.g. 7pm) instead of scheduling it.

Request: please let scheduled messages (Quick SMS, list sends and campaigns) use the branded RCS sender and logo, the same as Send Now. Thank you!