Want To See a Sent/Read/Undread status on SMS | Voters

Want To See a Sent/Read/Undread status on SMS

Rick

Wanting to track the text messages better when a customer replies back. 
Would like to see a status on our side if we have read it/ unread it/replied back. 
Will help for tracking when sending out to a big list.

May 19, 2019

Canny AI

Merged in a post:

when message has been seen

Beah

Users should have the ability to distinguish which messages have been seen and viewed by the contacts

July 22, 2024

Canny AI

Merged in a post:

Read status

Umme

Please add a feature so that when the message is read we get notified. Thank you.

July 22, 2024

Sarah

I have spent way too much time trying to scroll through sms history to make sure all responses have been actioned and cannot mark 'complete' when done. It really makes no sense that it is not an option.

Gary

Love to have this feature to. Since this was requested in 2019 Im not holding my breathe on this being rolled out even with alot of people requesting it.

Tim

How do we get this request prioritized? Under high volume, this is a necessity

Support

Yes, we miss this as well, any idea of this will be implemented, and when??

Uchem

I will like to see when sms delivered to a number or rejected/failed delivery and pending delivery

Micah

Needs to look like this so we know which are new (bolded) and which have responses (the red icon).

Micah

This is a basic feature that makes or breaks us using this over competitors who do offer this.

Kelvin

I would love this feature as well

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